Shipping Policy
At Saldaro, we believe shipping should be straightforward and predictable. This policy explains how orders are processed, shipped, and delivered to our customers in the United Kingdom, United States, and Australia.
SERVICE AREA
Saldaro currently ships to the United Kingdom, United States, and Australia. Shipping terms for other destinations may be shown at checkout where applicable.
ORDER HANDLING & PROCESSING
Orders placed before 5:00 PM (CET) are processed the same business day. Orders placed after this time are processed on the next business day.
Orders are prepared and dispatched within 1 to 3 business days (Monday to Friday). Once processing is complete, your order is handed over to one of our shipping partners.
Delivery times vary depending on your location:
| Destination | Handling Time | Transit Time | Total Estimated Delivery |
| United Kingdom | 1–3 business days | 4–9 business days | 5–12 business days |
| United States | 1–3 business days | 4–9 business days | 5–12 business days |
| Australia | 1–3 business days | 4–9 business days | 5–12 business days |
Delivery times are estimates and may vary due to external factors such as weather conditions, peak periods, or carrier delays.
SHIPPING PARTNERS
To ensure reliable delivery, Saldaro works with a network of trusted international and local carriers. The carrier used depends on your location and order routing.
United Kingdom: Royal Mail, Evri, DPD, DHL United States: USPS, FedEx, UPS, DHL Australia: Australia Post, DHL, CouriersPlease
SHIPPING COSTS
All orders qualify for free standard shipping, with no minimum purchase requirement. If alternative shipping options are available, any applicable fees will be clearly displayed at checkout.
ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can monitor your shipment at any time through our Order Tracking Page using the provided tracking details.
DELIVERY ISSUES
If your order experiences a delay, arrives damaged, or appears to be lost in transit, please contact our support team as soon as possible. We will work with the carrier to resolve the issue and ensure a fair outcome.
NEED HELP?
For additional information, please visit our FAQs page. If you need further assistance, our support team is available to help with any shipping-related questions.
Saldaro
Physical address: 20 Broad St, Ludlow SY8 1NG, United Kingdom
Contact Form: Get in touch
Email: info@saldaro.com
Phone: +44 7853 149388
Working Hours: Monday – Friday: 09:00 – 17:00 (UK time)
Note: We aim to respond to all inquiries within 24 hours on business days.
